Privacy policy
Effective Date: August 27, 2026
At Bay Area Stone, we value clear and convenient communication with our customers, contractors, designers, vendors, and business partners. This SMS Communication Policy explains how Bay Area Stone may use text messaging (SMS) to communicate regarding estimates, projects, appointments, contracts, billing, and other service-related matters.
By providing your mobile phone number and consenting to receive text messages from Bay Area Stone, you agree to the terms described below.
- Consent to Receive SMS Messages
When you provide your mobile phone number to Bay Area Stone and consent to SMS communications, you may receive text messages related to your inquiry, project, services, or business relationship with us.
Messages may include, but are not limited to:
- Estimate and consultation follow-ups
- Appointment confirmations and reminders
- Project scheduling and installation updates
- Material, fabrication, and project status updates
- Requests for information related to your project
- Contract and document notifications
- Invoice, payment, and billing notifications
- Customer service communications
- Other communications necessary to complete or support services you have requested
Consent to receive SMS messages is not a condition of purchasing goods or services from Bay Area Stone.
2. Message Frequency
Message frequency will vary depending on your project, service, or interaction with Bay Area Stone. Customers with active projects may receive more frequent communications regarding scheduling, fabrication, installation, payments, or other time-sensitive project information.
3. Message and Data Rates
Bay Area Stone does not charge customers for receiving SMS messages. However, message and data rates may apply depending on your mobile carrier and wireless plan.
4. Opt-Out Instructions
You may opt out of receiving SMS messages from Bay Area Stone at any time by replying STOP to a text message from us.
After opting out, you will no longer receive SMS messages unless you subsequently provide consent to receive them again. We may continue to communicate with you through other methods, such as telephone or email, when appropriate.
For assistance regarding SMS communications, you may reply HELP or contact Bay Area Stone directly.
5. Updating Your Contact Information
Customers are responsible for providing accurate and current contact information. If your phone number changes or you would like us to update your communication preferences, please contact Bay Area Stone.
6. Privacy and Use of Your Information
Bay Area Stone respects the privacy of our customers and business partners.
We do not sell, rent, or trade your personal information or mobile phone information to third parties for their marketing purposes.
Information you provide to us, including your name, phone number, email address, project information, billing information, and other information necessary to provide our services, may be used for legitimate business purposes associated with your relationship with Bay Area Stone.
We may use trusted third-party service providers and business platforms, such as QuickBooks, to assist us with contracts, estimates, invoices, payments, accounting, customer communications, and other business operations. Information may be provided to these service providers only as reasonably necessary for them to perform services on our behalf or to facilitate services you have requested.
SMS consent and mobile phone information will not be sold or shared with third parties for their own marketing or promotional purposes.
We may also disclose information when required by law or when reasonably necessary to protect the rights, property, security, or legal interests of Bay Area Stone, our customers, or others.
7. Third-Party Services
Certain communications, contracts, invoices, payment requests, or other project-related information may be delivered or processed using third-party platforms such as QuickBooks or other business service providers.
Use of these services may also be subject to the applicable provider's privacy policies and terms.
8. Contact Us
If you have questions about this SMS Communication Policy, would like to update your communication preferences, or need assistance with SMS messages, please contact:
Bay Area Stone
Business Address: 1691 Villa Stone Dr # 60 San Jose, CA 95125
Business Phone Number: 408-716-9807
Business Email: George@bayareastone.com
Website: www.bayareastone.com
Changes to This Policy
Bay Area Stone may update this SMS Communication Policy periodically to reflect changes in our business practices, services, or legal requirements. Updated versions will be posted on our website with a revised effective date.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from BAY AREA STONE. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://bayareastone.com/sms-terms-of-service Message HELP for help. Reply STOP to any message to opt out.
